Chhattisgarh was carved out of Madhya Pradesh in 2000. The state inherited a geography that creates real administrative challenges — dense forests covering nearly 44 percent of the land area, remote tribal belts across Bastar and Surguja, and over 30,000 villages spread across 33 districts. For citizens in these areas, getting a government certificate traditionally meant long journeys to Tehsil offices, uncertain timelines, and dependence on intermediaries.
The CG e-District system — now operating through the Sewa Setu portal at sewasetu.cgstate.gov.in — is the Government of Chhattisgarh’s answer to that geography. Built and managed by CHIPS (Chhattisgarh Infotech Promotion Society), it is a single-window digital platform that brings income certificates, caste certificates, domicile certificates, marriage registrations, ration card services, and over 441 government services from 30+ integrated departments to citizens across the state.
As of April 2026, Chief Minister Vishnu Deo Sai launched an upgraded version of the Sewa Setu portal with 54 new services and 329 redirected services consolidated onto the platform. Over 3.2 crore transactions have been completed through the system, with a similar number of certificates issued. The state has achieved high delivery efficiency under the Chhattisgarh Public Service Guarantee Act (CPSGА), which makes time-bound service delivery a legal right for every citizen.
This is the complete 2026 guide to the CG e-District / Sewa Setu portal.
What Is the CG e-District / Sewa Setu Portal?
The Sewa Setu portal (sewasetu.cgstate.gov.in) is the current official platform of the CG e-District system — the Government of Chhattisgarh’s digital single-window for citizen services. It represents the latest evolution of Chhattisgarh’s e-governance journey, which Chief Minister Sai described as progressing “from the CHOICE model launched in 2003 to the e-District system in 2015, and now to Seva Setu.”
Name Change — Critical 2026 Update
This is the most important update for Chhattisgarh citizens in 2026. The CG e-District portal has been renamed and migrated to the Sewa Setu portal:
- Old address:cgstate.gov.in and cgedistrict.cgstate.gov.in
- New official address:cgstate.gov.in
- Redirect status: Old URLs automatically redirect to the Sewa Setu portal
All existing services including income certificate, caste certificate, domicile certificate, OBC certificate, SC/ST certificate, and marriage registration remain available under the same service IDs at the new portal. The portal was last updated on 29 May 2026.
Who Manages It?
CHIPS (Chhattisgarh Infotech Promotion Society) is the technical implementation agency. The Revenue and Disaster Management Department, Government of Chhattisgarh, is the nodal department for the most commonly used certificates. More than 30 government departments have been integrated onto the platform.
Scale in 2026
- 441 government services on a single portal
- 54 new services added in the April 2026 upgrade
- 329 services redirected and consolidated from other portals
- Over 3.2 crore transactions completed to date
- Available on WhatsApp for service information
- Real-time electronic workflow monitoring system
The Chhattisgarh Public Service Guarantee Act — Your Legal Right
The Chhattisgarh Public Service Guarantee Act (CPSGA) operates as the legal backbone of the Sewa Setu portal. Under this Act, every notified service has a mandatory delivery timeline. If a certificate is not delivered within the prescribed period, the responsible officer is legally accountable and citizens have an escalation right. The state has achieved high delivery efficiency under this Act — officials have noted it as a key factor in the portal’s transaction volume.
This makes Chhattisgarh’s e-District system one of the more legally robust state citizen service platforms in central India. The timelines are not administrative targets — they are enforceable rights.
Complete List of Services Available on Sewa Setu CG
The portal consolidates 441 services from 30+ departments. The most commonly used services, with confirmed timelines and fees, are:
Revenue Department — Core Certificates (Most Frequently Used)
| Service | Service ID | Timeline | Fee |
| Income Certificate | 6 | 7 working days | Rs. 30 |
| Domicile Certificate | 7 | 7 working days | Rs. 30 |
| SC/ST Certificate | 4 | 7–15 working days | Rs. 30 |
| OBC Certificate | 5 | 7–15 working days | Rs. 30 |
| Marriage Registration Certificate | 3 | As specified | Rs. 30 |
Other Key Services Across Departments
The expanded Sewa Setu platform (441 services) covers:
Revenue and Disaster Management:
- Income Certificate
- Domicile Certificate (Mool Niwasi Praman Patra)
- SC/ST Caste Certificate
- OBC Certificate
- Land Records (connected to Bhuiya CG portal)
- Ration Card services
Panchayat and Rural Development:
- MGNREGA-related services
- Rural citizen schemes
Urban Administration:
- Urban certificate services
- Municipal corporation-related services
Social Welfare:
- Scholarship scheme applications
- Pension scheme applications
- Disability certificate related services
Labour Department:
- Labour card services
- Registration under labour laws
Agriculture:
- B-1 (Khasra P-II) related services for farmers
- Agricultural support scheme registrations
Health:
- Birth certificate
- Death certificate
Education:
- Scholarship scheme applications linked to income/caste certificate
Commercial Taxes:
- Business registration and tax-related services
General Administration:
- Marriage registration certificate
Income Certificate (आय प्रमाण पत्र)
The Income Certificate certifies the total annual family income from all sources. Chhattisgarh’s income certificate system has some specific features that distinguish it from other states.
Chhattisgarh’s definition of family income covers income of all members of the family from all sources — salary, wages, business income, property income, agricultural income, pension, and any other source for the preceding financial year.
Required for:
- State and central government scholarship applications
- Fee concession and waiver in educational institutions
- BPL card and food security eligibility
- Government housing and land allotment under weaker section schemes
- Bank loans under priority sector for low-income groups
- OBC Non-Creamy Layer determination
- EWS reservation in central government jobs and IIT/NIT admissions (family income must be below Rs. 8 lakh from all sources)
- Various Chhattisgarh state welfare scheme eligibilities
Timeline: 7 working days (confirmed from the official Sewa Setu portal’s income certificate service page — faster than the 15 days mentioned on some older district websites).
Fee: Rs. 30 — same whether applying online directly or through a Sewa Setu Kendra.
Chhattisgarh’s Unique Document Requirement — Patwari/Sarpanch Certificate:
The most distinctive feature of the Chhattisgarh income certificate process is the mandatory external verification from a local government official:
For rural applicants: the Patwari (village-level revenue official) provides a certificate based on land records and local knowledge. The Sarpanch (elected Gram Panchayat head) may also sign the income certificate for village residents.
For urban applicants: the Parshad (ward councillor of the urban local body) provides the equivalent verification certificate.
This is not a self-declaration — it is an external certification from a local government representative. It is mandatory for the income certificate in Chhattisgarh and is the primary income verification document.
Documents Required:
- Affidavit (mandatory for all applicants) — self-declaration of total annual family income from all sources on stamp paper
- Certificate from Patwari / Sarpanch / Parshad — primary income verification document
- Income Certificate from Employer or Form 16 (for salaried employees)
- B-1 form (Khasra P-II) — agricultural land rights document (mandatory if agricultural income is declared)
- Income from land or house property documents (if applicable)
- Education certificate (Class 5th or 8th) — particularly noted for rural applicants by some district guidance
Domicile Certificate / Mool Niwasi Praman Patra (मूल निवासी प्रमाण पत्र)
The Domicile Certificate (also called Mool Niwasi Praman Patra — “native resident certificate”) certifies that the applicant is a permanent resident/domicile of Chhattisgarh. This is one of the most widely needed documents in the state.
Required for:
- Chhattisgarh state government job applications where CG domicile is required
- Admissions in Chhattisgarh state government educational institutions under state quota
- CGPSC (Chhattisgarh Public Service Commission) exam applications requiring CG domicile
- CG state scholarship schemes available only to Chhattisgarh residents
- Multiple welfare scheme eligibilities requiring state residence proof
- Various bank and institutional KYC purposes
Timeline: 7 working days.
Fee: Rs. 30.
Documents Required:
- Aadhaar Card
- Ration Card (showing CG address)
- Voter ID (EPIC card with CG address)
- Land records / Khasra (for landowners)
- School Transfer Certificate or study proof in CG
- Affidavit of permanent residence in Chhattisgarh
- Patwari / Sarpanch report confirming permanent residence
- Passport-size photograph
SC/ST Certificate (अनुसूचित जाति/जनजाति प्रमाण पत्र)
The SC/ST Certificate certifies that the applicant belongs to a Scheduled Caste or Scheduled Tribe community as notified in the Presidential Order for Chhattisgarh.
Required for:
- SC/ST reservation in Chhattisgarh state government jobs
- SC/ST quota reservations in CG educational institutions
- Central government SC/ST reservations
- Scholarship eligibility under SC/ST schemes
- Post-matric and pre-matric scholarship applications
- Various government welfare schemes targeted at SC/ST communities
Timeline: 7 to 15 working days under the CPSGA.
Fee: Rs. 30.
Caste Verification in CG
For SC certificate, verification includes confirming that the person and their parents actually belong to the community claimed, that the community is included in the Presidential Order for Chhattisgarh, and that the person belongs to the area in Chhattisgarh where the community is scheduled. Chhattisgarh has a significant Scheduled Tribe population — particularly in the Bastar, Surguja, and Korba regions — making ST certificates especially important in these areas.
Documents Required:
- Aadhaar Card
- Ration Card
- SC/ST certificate of parent or blood relative from paternal side (if available — this is the most important document and can significantly accelerate processing)
- Patwari’s report confirming caste and residence
- School Transfer Certificate (TC) showing caste entry
- Voter ID
- Passport-size photograph
OBC Certificate (अन्य पिछड़ा वर्ग प्रमाण पत्र)
The OBC Certificate certifies that the applicant belongs to a community listed in the Other Backward Classes lists of Chhattisgarh or the Central OBC list.
Required for:
- OBC reservation in state and central government jobs
- OBC quota in educational institutions
- Non-Creamy Layer determination for OBC benefits
- Scholarship schemes for OBC students
- Various welfare scheme benefits
Timeline: 7 to 15 working days.
Fee: Rs. 30.
Documents Required:
- Aadhaar Card
- Ration Card
- OBC certificate of parent or blood relative from paternal side (if available)
- Patwari’s report confirming caste
- School Transfer Certificate
- Voter ID
- Passport-size photograph
Marriage Registration Certificate (विवाह पंजीकरण प्रमाण पत्र)
Marriage Registration and Certificate service (Service ID 3) is available through the Sewa Setu portal. Required for:
- Legal recognition of marriage
- Passport applications (particularly for name change after marriage)
- Bank account updates
- Insurance and nomination changes
- Property and succession rights
- Visa applications
- Government scheme applications requiring married couple proof
The process involves submission of marriage details, photographs of both parties, wedding photographs, and witness details. An officer reviews and approves the registration.
How to Register on CG e-District / Sewa Setu Portal
Registration is free. Citizens need to create a profile before applying for any service.
Step 1 — Visit the Official Portal
Open sewasetu.cgstate.gov.in in your browser. The portal is available in both Hindi and English. Google Chrome is recommended for best compatibility.
Step 2 — Click on Citizen Registration / Sign Up
On the homepage, look for the “Register” or “New User Registration” option. Click it.
Step 3 — Fill Registration Details
Enter your personal details:
- Full name (as on Aadhaar)
- Date of birth
- Gender
- Mobile number (must be active — used for OTP and all future application updates via SMS)
- Email ID (recommended)
- Permanent residential address in Chhattisgarh (District, Tehsil, Village/Ward, Pin Code)
Step 4 — OTP Verification
An OTP is sent to your registered mobile number. Enter it to verify and complete registration.
Step 5 — Create Password
Set a secure password for your account. Your Sewa Setu citizen account is now active.
Note on Mobile Number: This is a critical point. Your mobile number is your primary communication channel for every application update. Citizens frequently encounter problems by registering with old, inactive, or SIM cards they no longer use. Register with a number you actively use and carry.
How to Apply for Certificates on CG e-District / Sewa Setu Portal
Step 1 — Log In
Visit sewasetu.cgstate.gov.in and log in using your User ID and password.
Step 2 — Go to All Services
From your dashboard, click “All Services” (सभी सेवाएँ). A comprehensive list of all available services organised by department will appear.
Step 3 — Select Your Service
Find and click the service you need. For the most common certificates:
- Income Certificate — Service ID 6
- Domicile Certificate — Service ID 7
- SC/ST Certificate — Service ID 4
- OBC Certificate — Service ID 5
- Marriage Registration — Service ID 3
You can also navigate directly to a service using its URL: sewasetu.cgstate.gov.in/instractionPageNew.do?serviceId=[number]
Step 4 — Read the Service Information Page
Before applying, read the service information page carefully. It lists:
- Exact CPSGA timeline
- Fee amount
- All required documents (with mandatory vs optional categorisation)
- Eligibility conditions
Click “Proceed” or “आगे बढ़ें” once you have reviewed everything.
Step 5 — Fill the Application Form
Complete the online form with all required details:
- Personal information: name, date of birth, father’s name, gender, Aadhaar number
- Permanent residential address (District, Tehsil, Village/Ward, Pin Code)
- Service-specific fields: income from all sources (for income certificate), caste details (for SC/ST/OBC), domicile proof details (for domicile certificate)
- Purpose of the certificate
Fill every field carefully and accurately. Document mismatch — name or date of birth differences between the form and uploaded documents — is the most common rejection reason.
Step 6 — Upload Documents
Upload scanned copies of all required documents. Key guidelines:
- Format: PDF or JPEG
- File size: keep each file reasonable (under 2 MB standard for most government portals)
- Quality: clear, readable, correctly oriented — blurry scans are rejected
For the income certificate specifically, the Affidavit and the Patwari/Sarpanch/Parshad certificate must both be uploaded. The B-1 form must be uploaded if agricultural income is declared. Missing either of these mandatory documents leads to rejection.
Step 7 — Pay Fee Online
Pay the applicable fee (Rs. 30 for most Revenue certificates) online through the portal using UPI, debit/credit card, or net banking. The fee is the same whether applying online directly or through a Sewa Setu Kendra.
Step 8 — Submit and Save Application Number
Review all details before submitting. On submission, an Application Reference Number (ARN) is generated. This is your tracking ID — save it immediately as a screenshot.
Step 9 — Verification and Approval Workflow
After submission:
- Application routed to the concerned Tehsil officer
- Patwari/Revenue Inspector conducts field verification where required
- Tehsildar or SDM reviews and approves
- SMS notification sent to registered mobile when status changes
- Digitally signed certificate becomes available for download
How to Track Application Status
Method 1 — Through Portal
Visit sewasetu.cgstate.gov.in. Click “Application Status” (आवेदन की स्थिति) or navigate to sewasetu.cgstate.gov.in/workflow/trackAppStatus.html. Enter your Application Reference Number (ARN) or registered mobile number. Submit to view real-time status.
Method 2 — Via SMS Updates
The portal sends automatic SMS notifications to your registered mobile number whenever any action is taken on your application — when it is received, when it moves to verification, when it is approved, and when it is ready for download. If you registered with an active mobile number, you will receive these updates without needing to log in.
Method 3 — Through Login
Log in to your citizen account and check “My Applications” from the dashboard.
Status Messages
| Status | Meaning | Action |
| Submitted | Application received | Wait for officer assignment |
| Under Process | Being verified by the Tehsil officer | No direct action; Patwari may visit |
| Pending Additional Documents | Officer requested more documents | Upload additional documents promptly |
| Approved | Certificate issued — ready to download | Log in and download certificate PDF |
| Rejected | Application rejected | Check reason; correct and reapply |
If the CPSGA timeline has passed without a resolution, escalate through the designated appellate mechanism under the Chhattisgarh Public Service Guarantee Act.
How to Download Your Certificate
- Step 1 — Log in to sewasetu.cgstate.gov.in.
- Step 2 — Go to your application dashboard or click the “Download Certificate” option.
- Step 3 — Find the approved application and click Download.
- Step 4 — The digitally signed PDF certificate will download to your device.
Digitally signed certificates from Sewa Setu are legally valid for all official purposes across Chhattisgarh and India under the Information Technology Act, 2000. No physical office seal or manual signature is needed. Each certificate carries a unique QR code for online verification.
After approval, an SMS notification is sent to your registered mobile with information that the certificate is ready for download.
Sewa Setu Kendra — Offline Assisted Service
For citizens who cannot apply online independently — particularly in rural and remote areas where internet access or digital literacy may be limited — Sewa Setu Kendras provide the essential offline bridge.
Sewa Setu Kendras are government service delivery kiosks distributed across Chhattisgarh’s blocks, Tehsils, and urban wards. Trained operators at these centres handle the entire application process on behalf of citizens:
- Registration and login
- Form filling
- Document scanning and uploading
- Fee payment
- Application tracking
- Certificate printing and delivery
Citizens visiting a Sewa Setu Kendra should carry:
- Aadhaar Card (original and photocopy)
- Ration Card
- Relevant documents for the specific certificate needed (Patwari report, B-1 form, affidavit as applicable)
- Active mobile number
- 30 fee
A nominal operator service charge may apply at some Kendras in addition to the Rs. 30 government fee. The official government fee is fixed at Rs. 30 regardless of whether you apply online or at a Kendra.
WhatsApp Integration — 2026 Update
The April 2026 upgrade of the Sewa Setu portal introduced WhatsApp integration for service information. Citizens can now access information about available services, their requirements, and status updates through WhatsApp — particularly useful for citizens in areas with better mobile connectivity than internet access. This marks a significant step toward truly inclusive digital governance in a state with significant rural and tribal populations.
Important URLs — CG e-District / Sewa Setu Ecosystem
| Purpose | URL |
| Main Portal | sewasetu.cgstate.gov.in |
| Homepage (English) | sewasetu.cgstate.gov.in/home?lang=en |
| Application Status | sewasetu.cgstate.gov.in/workflow/trackAppStatus.html |
| Income Certificate (Service 6) | sewasetu.cgstate.gov.in/instractionPageNew.do?serviceId=6 |
| Domicile Certificate (Service 7) | sewasetu.cgstate.gov.in/instractionPageNew.do?serviceId=7 |
| SC/ST Certificate (Service 4) | sewasetu.cgstate.gov.in/instractionPageNew.do?serviceId=4 |
| OBC Certificate (Service 5) | sewasetu.cgstate.gov.in/instractionPageNew.do?serviceId=5 |
| Marriage Registration (Service 3) | sewasetu.cgstate.gov.in/instractionPageNew.do?serviceId=3 |
| Old URL (Redirects to Sewa Setu) | edistrict.cgstate.gov.in |
| CHIPS (Technical Agency) | chips.gov.in |
| Citizen Charter (PDF) | sewasetu.cgstate.gov.in/resources/docFormat/citizenCharter.pdf |
Common Problems and Solutions
Problem 1 — Still using edistrict.cgstate.gov.in
The old URL automatically redirects to the Sewa Setu portal at sewasetu.cgstate.gov.in. Update your bookmarks to sewasetu.cgstate.gov.in directly. All services and accounts from the old portal are available at the new address.
Problem 2 — Patwari/Sarpanch certificate not available
This is the most frequently cited barrier for income certificate applications in rural CG. Contact your Gram Panchayat and request the Sarpanch to sign the income certificate, or visit the Patwari’s office (usually at the Tehsil level) with your land records. The Patwari is a revenue official with a designated area — your Gram Panchayat office or Tehsil office can tell you who the Patwari for your village is. For urban applicants, contact your Ward Parshad’s office.
Problem 3 — B-1 form not available
The B-1 form (Khasra P-II) is the agricultural land rights document showing what land the farmer holds and its classification. It is available from the Patwari or from the Bhuiya CG portal (land records portal of Chhattisgarh). If you declare agricultural income, you must have this document.
Problem 4 — OTP not received during registration
Use the mobile number that is currently active and in your possession. If using a SIM you have recently changed, update the number. Wait 5 minutes and use the “Resend OTP” option. If the problem persists, visit a Sewa Setu Kendra for assisted registration.
Problem 5 — Document mismatch rejection
Name spelling, date of birth, and address details must exactly match between your uploaded documents and the application form. A single character difference between your name on Aadhaar and your name on the Patwari certificate, for example, can cause rejection. Verify all details before submitting.
Problem 6 — Application stuck beyond CPSGA timeline
Under the Chhattisgarh Public Service Guarantee Act, you have a legal right to escalation if the deadline has passed. Contact the designated appellate authority mentioned in the citizen charter (sewasetu.cgstate.gov.in/resources/docFormat/citizenCharter.pdf) or visit the Tehsil office with your ARN.
Problem 7 — Certificate PDF showing invalid digital signature in Chrome
Open the certificate PDF in Adobe Reader rather than Chrome’s built-in PDF viewer. In Adobe Reader, go to Edit → Preferences → Signatures → Verification → set to Always. Reopen the file. The certificate is legally valid — the display issue is a browser compatibility matter.
Problem 8 — Affidavit not prepared
The affidavit for the income certificate must be prepared on stamp paper (available at any stamp vendor, advocate office, or Tehsil campus) and signed by the applicant. It is a self-declaration of total annual family income. Many Sewa Setu Kendras have standard formats available. If applying online, ensure the affidavit is prepared and scanned clearly before starting the application.
Problem 9 — Applied under wrong category (SC vs ST vs OBC)
SC, ST, and OBC are three separate certificates on the Sewa Setu portal. If the wrong one was applied for, a new application must be submitted for the correct certificate. Read your community’s classification carefully before applying.
Practical Tips for a Smooth Application
Collect the Patwari/Sarpanch/Parshad certificate before starting the online application for the income certificate. This is the one document that causes the most delays for CG residents because it requires an in-person interaction with a local government official. Getting it done first means you can complete the online application in a single session.
For the affidavit, use the standard format available at Sewa Setu Kendras or at the Tehsil office. A handwritten declaration on plain paper is generally not accepted — it must be on stamp paper.
Register with your most active mobile number. The SMS notification system for application status updates is one of the Sewa Setu portal’s best features — it keeps you informed without logging in. An inactive mobile number defeats this entirely.
For SC/ST and OBC certificate applications, find any previous caste certificate issued to a parent or sibling before applying. If it exists and is submitted, it becomes the primary verification document and can significantly reduce processing time.
Apply for certificates at least 3 weeks before the deadline you need them for. The CPSGA mandated 7-day timeline is the goal — field verification by the Patwari can add time in practice, especially in remote areas where the Patwari covers a large area.
Save your ARN immediately after each application submission as a screenshot. It is the only means of tracking and following up on your application.
Who Should Use the CG e-District / Sewa Setu Portal
Students across Chhattisgarh applying for state and central government scholarships, post-matric scholarship schemes, engineering and medical admissions, and government educational institution fee waivers need income, caste, and domicile certificates. The portal handles all of them within the CPSGA’s defined timelines.
Government Job Applicants for CGPSC and Chhattisgarh state government positions need domicile certificates, SC/ST/OBC certificates, and income certificates at various application and selection stages. All are available through the portal.
Farmers and Agricultural Landowners in Chhattisgarh’s extensive rural economy need income certificates (B-1 form based) for Kisan Credit Cards, crop insurance, agricultural subsidy schemes, and land record-related services.
Tribal Communities in Bastar, Surguja, Bilaspur, and other forest districts — who constitute a significant portion of Chhattisgarh’s population — need ST certificates for the wide range of tribal welfare schemes, educational reservations, and job reservations available under state and central government frameworks.
Married Couples needing legal marriage registration for passport applications, name changes, insurance nominations, bank accounts, and property matters can use the Marriage Registration service on the portal.
Urban Residents in Raipur, Bilaspur, Durg, and other cities can use the Parshad-signed income certificate route for urban applications, without needing the Patwari’s intervention that rural residents require.
Citizens in Remote Forest Districts including Kanker, Narayanpur, Bijapur, Sukma, and Dantewada — where Sewa Setu Kendras serve as the primary access point — can get all certificates through the Kendra network without long-distance travel to Tehsil headquarters.
Conclusion
The CG e-District system — now fully consolidated on the Sewa Setu portal at sewasetu.cgstate.gov.in — has processed over 3.2 crore transactions since its inception, making it one of the more active state e-District platforms in central India. The April 2026 upgrade that brought 441 services from 30+ departments onto a single portal, integrated WhatsApp for service information, and added AI-based features reflects a genuine commitment to digital governance in a state with significant access challenges.
The Patwari/Sarpanch/Parshad certificate requirement for income applications, the B-1 form for agricultural income, and the affidavit requirement give the CG certificate process a distinctive local character — one that reflects the revenue administrative systems of the state but requires some preparation before the online application can be completed smoothly.
For any Chhattisgarh resident needing a government certificate in 2026, the process begins at sewasetu.cgstate.gov.in. Collect your supporting documents first — particularly the Patwari certificate and the affidavit — then register, apply, pay Rs. 30, and track via SMS. Your digitally signed certificate will be ready within the CPSGA’s legally mandated timeline.
FAQs About CG e-District / Sewa Setu Portal
Q1. What is the official website of CG e-District?
A. The official website is now the Sewa Setu portal at sewasetu.cgstate.gov.in. The old CG e-District addresses edistrict.cgstate.gov.in and cgedistrict.cgstate.gov.in automatically redirect to sewasetu.cgstate.gov.in. The portal is managed by CHIPS (Chhattisgarh Infotech Promotion Society) and currently offers 441 government services from 30+ integrated departments.
Q2. How many services does the Sewa Setu CG portal offer?
A. As of the April 2026 upgrade launched by Chief Minister Vishnu Deo Sai, the Sewa Setu portal offers 441 government services — including 54 new services and 329 redirected and consolidated services — from more than 30 integrated departments. More than 3.2 crore transactions have been processed through the platform to date.
Q3. What is the fee for certificates on CG e-District Sewa Setu?
A. The government fee for the most commonly needed Revenue certificates — income certificate, domicile certificate, SC/ST certificate, and OBC certificate — is Rs. 30 each. This fee is the same whether you apply online directly through sewasetu.cgstate.gov.in or visit a Sewa Setu Kendra for assisted service. A nominal operator charge may apply at Sewa Setu Kendras in addition to the government fee.
Q4. What is the CPSGA timeline for income and domicile certificates?
A. Under the Chhattisgarh Public Service Guarantee Act (CPSGA), the income certificate and domicile certificate must be delivered within 7 working days of complete application submission. This is confirmed directly from the official Sewa Setu portal’s service pages (last updated 29 May 2026). The CPSGA makes this timeline a legal right — not just an administrative target.
Q5. What is the Patwari/Sarpanch certificate and why is it mandatory for income certificates?
A. The Patwari/Sarpanch certificate is an external income verification document required for the income certificate in Chhattisgarh. The Patwari (village revenue official) or Sarpanch (elected Gram Panchayat head) provides a certificate confirming the applicant’s income based on land records and local knowledge. For urban applicants, the Ward Parshad (ward councillor) provides the equivalent. This is different from a self-declaration — it is a mandatory external verification that the competent authority will check during processing.
Q6. What is the B-1 form and when is it required?
A. The B-1 form (also called Khasra P-II) is the agricultural land rights document in Chhattisgarh showing what agricultural land the applicant holds. It is mandatory for the income certificate application when agricultural income from land is declared. The B-1 form is available from the Patwari or through the Bhuiya CG land records portal.
Q7. Can I get a hard copy of my certificate from a Sewa Setu Kendra?
A. Yes. After the certificate is issued and available online, citizens who prefer a physical printout can collect a hard copy from their nearest Sewa Setu Kendra. The Kendra prints the digitally signed certificate on the citizen’s behalf. The digital certificate itself is also legally valid for all official purposes.
